See what our customers are saying!
San Diego Area

On August 23, 2022, I called Precision Garage Door to fix my garage door that buckled when I press the on button. The service man name Matt Gisbert came. I let him operate the to see how it buckled. He noticed that the spring looked not straight. He emphasized that the spring will not be broken soon and I wouldn’t be able to open the door because it’s heavy. He told me also that he is going to replace the track rollers and the springs. He told me that the replacements as Thad thh he ey as their special a would fix the problem. He also noticed that the flaps attached to wood slat on the left side was sticky due to the paint. I noticed that it was not painted. He also told me that he is going to charge for service call of $90 plus dollars when I was told by the answering service that they have a special service at no charge as a promotion. He worked on his pad and computed the cost which was $1095. I was convinced that the problem would be fixed. I told him to go ahead and fiix the problem. He replaced the good and not broken springs with the new springs and rollers. After the replacements the door seemed to operate properly. I didn’t run my garage door in three days then I ran it. Initially the buckled again . My garage door didn’t run properly. I called the company and complained about it. They sent Matt again about the problem. That time he told me that the flap stickiness is the problem and he would like to replace the whole door slats that would cost me more than $200. Now I realized that the main purpose of this man is to sell his products. He fooled me that he is going to fix the problem. I was sold by this man Matt. It cost me money and my dilemma still exist. Matt didn’t fixed the door. Matt seem to me a salesman and not a technician. Help!!

- Greg Anglo

I was more than pleased with the service provided by Alfredo Castro. He was very polite and well mannered. Alfredo was kind enough to replace a burned-out light bulb for me. He was conscientious and did what needed to be done in a timely manner. It was a pleasure dealing with your company.

- Rhea Wren

Excellent service! Very nice gentleman knew his business and was in and out in a quick hurry. Glad I choose Precision.

- Bob Panker

We notice something was wrong with our garage door and we called Precision that day, by 10 AM the next day, everything was fixed and working better than it has been for years and years.

- Scott Wall

Benjamin did a great job of explaining what he was going to do and explaining what had to be replaced and what additional items should be replaced. After we agreed to take all his recommendations, he was able to perform the work right away and in less time than we expected, he had finished the job. Everything looks great and is working much better.

- Scott Wall

- Nick Markos

James was awesome, courteous and professional. Work was done quickly and efficiently. We will call back for future work.

- Jason Spark

Low key no pressure And a great service And I saved a few Hundred Dollars

- david peabody

Matthew provided excellent service, was on time, professional, reviewed all options, and did a great job with the installation and repairs. I would recommend Matthew and Precision for any garage door related work.

- Nick Markos

Excellent service

- David & Domelia Gonzales

Josh was unfortunately hit with traffic coming and was a tad late. However, he made it up with his professionalism and genuinely wanted to help. He provided a great service at a great value

- Daniel Hindi

Josh identified the problem right away and said we had been sold a used spring set-up. He sold me a new one and applied the coupon discount. I signed off on the `tablet' device he had and he used my timecard to pay the bill. I have not received a paid invoice in my email. I expect one soon.

- Bob Odelson

Excellent & thorough

- Mary Jo Barend

Quick appointment for a broken door, showed up on time with an enroute phone call, courteous. Would highly recommend.

- Pete Rice

Prompt on time service with good communication prior to arrival. Technician was professional and courteous, providing a thorough inspection of our door. Precision San Diego offered multiple options for repair and completed the service in a timely manner. 10/10 would refer this service to others and would use again.

- Don Ollerton

Prompt on time service with good communication prior to arrival. Technician was professional and courteous, providing a thorough inspection of our door. Precision San Diego offered multiple options for repair and completed the service in a timely manner. 10/10 wpuld refer this service to others and would use again.

- Don Ollerton

Mario was very courteous, professional and knowledgeable. He was able to diagnose and explain the problem. He provide various cost options for the repairs and completed the repairs in a timely manner.

- Marshall Rothstein

Precision’s tech, Mario Guzman, advised me on the fix I needed for my garage door and repaired it in a quick and efficient manner. I am totally satisfied with the work and would recommend this company to anyone in need of repairs.

- Sandra MacIsaac

After explaining what had happened to my garage door, Mario advised me on the repairs I needed to fix it. When I agreed to the fixes, he did the job quickly and efficiently. I was very happy with the service he provided. And my garage door works like a charm!! Thank you, Mario, and thank you Precision for having such knowledgeable and personable techs.

- Sandra MacIsaac

The service was very good.

- Ronald Benz