Precision Garage Door Service & Repair
Rancho Santa Fe, CA

Timely and very professional!

- Linda Castle

Josh was an amazing technician. • First, he explained to me that the blinking overhead light was an indication that power had been interrupted, and that sudden interruption was very detrimental to the unit. With that pitch, he up-sold me and installed a battery back-up so that that problem would not happen again. • Next he noticed and pointed out to me that my rollers were shot. He explained that this added extra load on the opener unit and was detrimental to its expected life. Again, I don’t know if what he said was actually true, but I was convinced to buy new rollers. • Finally, he said something about the attachment bracket to the door was weak and should be replaced. Once again, I went along with what he said and had him replace the bracket. Not only was he an amazing technician, he was a natural salesman. But here is where Josh let me down! I specifically asked him if I would get a receipt for my records for the purchases I made. He assured me that a receipt would be mailed to me. I never got it. I got this request to give feedback on the service, but I never got my receipt. Please have someone send me a receipt for my records. One more thing about your website. You ask customers supplying feedback to supply a Product Sold. None of the choices completely fit for me. The closest was “Rollers”, but that only one of the items I wanted to address. I suggest you add another choice such as “Other” so customers can focus on things that are on their mind. Ross Buck

- Ross Buck

I had the automatic door opener is in case power is off installed as well as new rubber bottoms on the door John was sufficient efficient not sufficientThe cost was $931 which seems expensive but cheaper than new doors

- Susan Denko

Fabulous service. Timely, helpful -- I received exactly the product that I wanted in the perfect time frame. Thank you!

- Bithika K

Jonathan is on time, efficient and knowledgeable. Really pleasant too. I highly recommend him.

- Scott Workman

Quick and efficient. Same tech both times

- Cliff Seran

You guys are the best. Very courteous service guys who know their business. Clearly described various options without pushing fir a higher end solution. Definitely will recommend them

- Al Jordan

Greg was terrific

- JENNIFER HARRISON

Excellent, prompt and friendly service at a reasonable price. Justin was great. Highly recommend this company.

- Richard Kim

Josh was great. Right on time. Fixed my programming problems for my new car. Sold me a new fob. Connect all cars. Great service.

- Bruce Jordan

Mr Topping was succinct in explaining what we needed and pricing for each item His technical knowledge was helpful in showing us how to use new lift-master He was quick and efficient a great job !

- Mitch Levy

Dustin was great! Thanks so much for helping me resolve it so quickly and professionally!

- Morgana Taylor

As always John was and always prompt, efficient and especially nice. LOVE working with your company!!!

- Rose Weeks

5 stars

- MANUEL CRORAIA

Great Job.....

- Bob Davis

Good job

- Irving Lee

Wonderful technicians and wonderful service! Thanks guys!

- Morgana Taylor

Very quick, knowledgeable and helpful! Thank you!

- Morgana Taylor

Very professional

- Scott Wilson

MATT WAS EXCELLENT. THIS IS THE THIRD TIME I HAVE HAD HIM DOING DUAL GARAGE OPENERS, SPRINGS AND ROLLERS SINCE THEY WERE ALL GETTING OLDER AND WE NEEDED THE BATTERY BACKUP WHEN WE SELL OUR HOUSE. MATT IS BERY KNOWLEDGEABLE AND SUPER FRIENDLY. HE ANSWERED ALL OF MY CONCERNS AND QUESTIONS. I HAVE ONE MORE SRRING AND ROLLER SET TO REPLACE ON MY LAST GARAGE DOOR AND I WILL ONLY USE MATT! THANKS AGAIN.....

- Scot Parriott