Precision Garage Door Service & Repair
Escondido, CA

Rick and Logan installed our new garage door this morning, and my wife and I were very pleased with the result. They arrived right on time and explained what they were going to do. After answering our questions, they started to work. They were very professional, courteous and well-informed. In what seemed like no time, our beautiful new garage door was installed. Then they cleaned up so well, we couldn't have asked for more. All of our interactions with Precision have been impressive. From the initial contact with Greg Burnes who was very knowledgeable and experienced and helped us select the right components for our project to the ongoing interactions with Assistant General Manager Bruce Moutaw, everyone at Precision was a pleasure to work with. Thank you.

- Raymond Bailey

Great service from Benjamin. He was even early! Unfortunately I signed the invoice without realizing that the service charge fee of 119.95 was still there despite my scheduling the service during your waived service fee sale over Memorial Day weekend. Benjamin Pancarik said he would take care of it, but I don't see the credit on my credit card online account.

- Steve Whitener

We were told it was a lifetime guarantee . He replaced the motor.

- Diane Molenaar

Josh was great. Nice, professional - knew what he was doing. Nice representative for Precision Door Service.

- Charles Owen

I had a complete garage door replace with a nice motor and springs roll’s the whole package it was all well worth it! Don’t have to worry about using my garage door or if this time will it stop working or not, now I can use my door as many times as I need to use it without thinking about it leaving me stuck open‼️😩 I am a happy camper now🏡

- Sara Page

Josh arrived at our home promptly and ahead of schedule. He completed the job in 1 and 1/2 hours. He also checked on our other door. He was extremely professional, efficient, very courteous and friendly. My husband was the one who found you online and I called. You were able to take care of the situation very quickly. We highly recommend your company and Josh Carreola. Sincerely, SanDee DeLautre

- SanDee DeLautre

I thought the service call was outstanding as far as knowledgeable information as to what the problem was and what was needed to fix it. I was mainly looking for diagnosis on repairing the unit in place so even though we couldn't make a sale to replacement I was very appreciative of the info I received. Thanks

- Dan Mccollum

Thank you, thank you, thank you. I called and Josh was able to come out quickly, assess the issue and recommend a solution. I scheduled another appointment to install a new garage door opener and Josh was able to come out the next day. He explained the work that he will do and showed me how to operate the opener. He even helped me program my car Home-link button. Great job, Josh! Thanks again, Jawad Masso

- Jawad Masso

Pedro diagnosed the problem quickly and did an excellent job installing the new one.

- Robert Rhodes

Henry was very professional. He arrived on time explained the pricing opinion completed the work in a timely manner and cleaned up upon finishing the repair. I was somewhat disappointed when he tried to sale me a backup battery.

- Chris Davis

Greg was very knowledgeable and personable. We felt very comfortable working with him. He answered all of our questions and helped us decide how we wanted to proceed. We will meet with one other company before we make a decision. If Precision is competitive with the price quote from Costco, we'll go with Precision.

- Raymond Bailey

Efficient and pleasant.

- Nancy Glenning

Pedro was on time, friendly and worked efficiently. The full service repair was finished in a few hours. The garage is nice a quiet too!

- Deebbie Nilsson

Henry was AWESOME!!!! He had an opportunity to “sell” me something but instead gave me some advice on how to solve my problem. He said he could do a couple things but it wouldn’t solve my problem. That is why I will keep coming back to Precision!!!

- Adam Towle

This was my first experience with Precision. Benjamin was perfect in every way. Precisely on time. Identifying himself properly, explaining what he was going to do and providing options. He found a broken coupler and quoted replacing that as well as service on both doors. I optioned for both and he completed them as promised. Demonstrated all functionality, tacked down a loose molding on the door. Just an overall A++ experience. I will definitely recommend Precision if I get a chance. If you have a new employee trainer, Ben is your guy!!!

- James Winso

Pedro was very professional and courteous. He explained everything thoroughly, we will discuss the quote, although the replacement cost was much more then we expected. Thank you.

- Valerie Fields

Josh Jackson is a great tech who did a great job fixing our door from start to finish. Josh knows how to work smart and efficient. Our garage door operates and sounds like new again. Josh is a really nice guy who is easy to talk to, and he answers all questions with expert knowledge. I don't think you can have a better technician than Josh Jackson. We continue to receive five star service from Precision, and that is why we have always used Precision.

- John Tafejian

Was very pleased with Henry. The work was done to my satisfaction and more.

- Ed Demler

728 springs at Home Depot are $31.00 ea. I will never use your company again. Way over priced!!! Peter Gemar

- Peter Gemar

Hapoy with the service!

- Mitchell Brown