See what our customers are saying!
San Diego Area

My service didn't go well. However my technician Mario was very respectful. By the way Mario wasn't the Tech I was told was coming to my home. After the tech installed an external receiver/transmitter on my door motor housing and a new keypad by my entry door because both units had fried somehow. Well now my door is up and running but only with my old existing remotes. Unfortunately I lost the ability to use my HomeLink buttons in either my wife's or my car. This is extremely upsetting as I do not want us to have to use hand held remotes that can be stolen and use to access my home. I wasn't told that this was going to happen prior to the installation of all the new equipment. The tech said he was sorry but they weren't allow to try and reprogram the vehicles HomeLink systems so he ran me through it but we weren't successful. Mario did get back to me and said I could buy a repeater, plug it in and try to program it to the new equipment he installed. I did purchased the repeater but am waiting to see if Precision will program it to my cars for me... I'm still waiting to see if someone contacts me to help resolve my unfinished issues.

- Carey Tyler

Josh is an excellent customer service employee. Checked system found it in working order. Didn't try any upsale BS. Had the new clickers and key cable access I wanted. Was pleasant, professional and competent. Future business assured.

- Darren Wertz

Please resend the receipt. I couldn’t open it. Thank you! Sandy

- Sandy Hilton

Josh did a great job installing a new garage door opener.

- Wayne Smith

Hello Everyone, I had the great pleasure of having the service technician Josh Carreola service our garage door. He was Friendly, Courteous, Knowledgeable and just a overall a STAR of excellence! I've never used Precision Garage Door Service before. I now will for maintenance and recommendations to family and friends. THANK YOU JOSH! Peter

- Pietro

Pedro was efficient and did a great job explaining what was involved with resolving our situation, as well as other options available.

- Laurie Trinca

The communication and service was excellent. I do have one complaint. I was verbally quoted a price to which I agreed for the work to be done. When it was time to pay an invoice, there was an additional charge of $89 for lubricating the garage door, which I did not authorize, request or agree to that additional charge. I did pay the whole invoice, knowing this charge was on it. So I am not asking for any refund, but it will make me definitely think twice before I call precision again or recommend them.

- Patty Gowdy

Prompt, polite and efficient!

- Ed Barker

Mario provided excellent service. He was honest and told me what the problem was and it was corrected by just moving an item. However, there was maintenance needed in the form of lubrication. It should be. noted that Mario was very courteous and respectful. It appears that since COVID19, the old saying that the customer is always "right" is no longer true, but Mario puts that to rest. Not that I was right, he just made me feel right in the way that he explained the minor issue! EXCELLENT CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

- Millie Wilkes

As always, efficient and professional service. Thanks You!!

- Steve Hardy

Great service, install was terrific. Did take longer to get garage door!

- Jeff Mattfolk

Great

- Bill Covinton

Pedro did a fantastic job for us today and was good at explaining the problem. We appreciate his help!

- Justin

Polite and quick service.

- Hugh Samuels

Jon was very professional diagnosing our issues and completing the repairs on the spot. He offered us a number of options before we moved forward. We appreciate the great service!

- Laurie Russell

Benjamin did a great job! Very friendly, professional and answered all my questions as well as walking me through the process. Highly recommended!

- Katie Rich

Mario Guzman service is excellent.

- Eudardo Morta

Benjamin provided super fast and courteous service. Would definitely recommend!!

- Tristan Lesecq

- Kris Perez

Ben came out to service my garage door and fixed it quick in no time! Super nice guy and very professional. Would definitely recommend him if you need you garage doors fixed.

- Chris Truong