See what our customers are saying!
San Diego Area

Fabulous experience- Jonathan was prompt, courteous knowledgeable and very personable

- Melissa Schock

I posted a brief review on the Precision website, but our great experience warrants a full review here. Our tech was Josh Jackson and he was quite simply amazing. He reminded me and my wife of what we used to expect and so rarely see anymore when it comes to great service—what a difference! For anyone interested in saving themselves money and aggravation, here is a little story that we learned is not unique to our family: About five years ago, one of our garage door springs broke and we contacted what we thought to be a reputable company, "Garage Door Service and Repair, Inc." When they replaced the springs, that company's representative/tech told us their springs had a lifetime warranty and so we kept our very official looking 7-page work contract and sales receipt for the inevitable day we would need them. That day turned out to be last Friday evening when one of our springs broke. When we tried to contact that company we learned that **surprise** they are out of business. Not only that, but their California State License was revoked, etc. Needless to say, a lifetime warranty is only good for the lifetime of the company issuing the warranty. After realizing that we needed to start over, and this time with a company that has decades of track record and happy customers, we contacted Precision Garage Door. Last Saturday, as promised, Josh Jackson showed up on time and with as big a smile as he could muster through some pretty painful dental work he just had done a few days earlier. How do I know this? He talked with me----we got to know one another! Not everyone appreciates that level of personal acquaintance but I find it pretty damn comforting when someone's working in the space where my family lives. He took one look at our paperwork form the previous repair company and knew exactly what had happened to us. Interestingly, he told us that the same operation exists in various forms in states outside of California and that when they get calls from people like us, they routinely "refer" their "warranty work" to Precision. Unfortunately, Josh and other techs have found themselves in the uncomfortable position of having to explain what I already knew before he even got here: that company is defunct and their warranty is worthless. Josh took a look at our broken spring and we raised the garage door. Our conversation was flowing and I didn't notice he performed the necessary 25-point inspection while we were chatting. He verified that the work would be completed for the price I was quoted and got down to business. He went out of his way to explain everything he was doing, and why. He replaced the center support and bearing for our door shaft because "it was going to fail sooner than later." He did the same with several other important parts that mean it will be a long time before we have to worry about something nobody wants to worry about. If you're still reading this review, you are probably where we were last Friday evening and wondering who to call. Easy answer: Precision. You've surely caught on by now that we are beyond satisfied with the work Josh did for us. He fixed our garage door and managed to restore a little faith that good people and legit businesses are still out there. If you need work done on your garage door, your search for the right company ends here and you'll never call anyone else once you've worked with them. A very sincere thanks to Precision Garage Door of San Diego and to your superb technician, Josh Jackson!

- Daryl Newton

Benjamin replaced our garage motor & did a super job! Thanks

- Alan Stein

James has been awesome to work with, and I appreciate his professionalism, and promptness on the jobs I had requested

- Cal Prop Management Inc

Quote on phone was $79 for tune up, waiving the service fee due to not getting back to customer after multiple inquiries. At time of service, spring tightening was not an option and only replacement was mandated. And additional undisclosed “fuel charge” was added on quote for a total over $500. I Will be reaching out to someone else for the work. Tech was nice.

- Omar Rafi

Matthew did a great job. Able to diagnose the problem easily. Explained our options thoroughly. And completed the work professionally. Also a friendly person.

- Daryl Hawkes

James was very friendly and knowledgeable. He addressed the required repairs and gave me different options. He didn’t try to upsell me on anything I didn’t need. He did a great job and the garage door now opens smoothly and I have peace of mind that it’s not going to break any time soon.

- Robert Lindgren

Love working with this company - they confirmed the appt, sent reminder 24 hrs before and let me know when the technician was on his way. He worked quickly and completed the repair without any issue. No mess, no fuss!

- Stephanie Jensen

Excellent service door works better than new

- Linda Silvasy

Thanks to both the lady who acted so quickly to my call and the tech who arrived within an hour. Service was done quickly and efficiently. We were basically not able to get the car out of the garage—-the pull cord use not usable. Thanks again for the quick service

- Christine McCloskey

Benjamin did a quick and complete job and he was very pleasant. When I get the garage motor replace I want Benjamin to do the work

- Manuel Martinez

Henry was on time and fixed everything so it worked perfectly - very polite and knowledgeable. 5 stars for sure!!!

- Julie Bradley

Henry was so polite and did a perfect job fixing the garage door. He was on time - he is a very hard working fella. Great job!

- Julie Bradley

Tech was very professional, called in advance to let me know he was on his way. Explained to me the problem, was fast and efficient.

- Olivia Cervantes

Great Tech in Josh he checked all working parts on my opener from springs to rollers

- Ralph Jones

Our tech was Josh Jackson and he was quite simply amazing. He reminded me and my wife of what we used to expect and so rarely see anymore when it comes to great service—what a difference! There is a much longer story to tell about our experience and I will share that in a Google and Yelp review. Bottom line: Josh fixed our garage door issues and managed to restore a little faith that good people and legit businesses still exist out there. Thanks Precision, and a very sincere thanks to Josh Jackson.

- Daryl Newton

The tech was very nice and got the job done in a timely manner. Explained everything and answered questions perfectly.

- N Herrera

Great service! Very quick. Answered all my questions.

- Norma Arroyo

- Remigio Toledo

Technician was courteous, knew what he was doing, and solved my problem quickly. A+ in my book!

- David Shields