See what our customers are saying!
San Diego Area

To whom it may concern: Where did you get the idea that the garage door is broken and needed spring repair? It is not broken and there is nothing wrong with the springs, even your person said that. I was very unhappy with the service this morning. I have a property management business and I give all of my garage door business to Precision, so of course I called you when I was having a problem with mine. My garage door was working just fine until the heavy rain we had recently. Then it started to not go all the way down, and I had to do it several times before it would go up or down. I assumed it was a simple adjustment. Raul, the person you sent out said the door was in balance and the sensors were lined up, that was the extent of his "25 point" inspection. He looked at the age of the motor, and said it had to be replaced. I said it was working perfectly before the rain, and I was not going to replace it based on the age! I'm sorry to say I did not feel confident that he knew what he was doing, he may be totally correct that I need a new motor, but I would never buy one from him. He left, and I went to close the door, and he had neglected to engage the door, so when I tried to shut it, the motor just turned. I had to call the office again and have him come back to engage the door, and guess what? I hit the remote and the door closed all the way on the first try! I paid him $107 dollars for just coming out and telling me I needed a new system, this is not what I have experienced in the past with your company, and frankly, I feel like I have been taken advantage of, (or tried to be taken advantage of). Like I said, I could be totally wrong, and I do need a new motor, but this man could not sell me anything! I don't even like to give a review like this, as I would not like to hurt another person intentionally, it's not personal, but it's truly how the experience left me. Thank you, Marian Brooker

- Marian Brooker

Precision Garage Door Services technician, Ariel Zamora, did a great job replacing 2 of the panels on my double garage door, which I backed into and broke. He was friendly, knowledgeable, and did a fantastic job. Everyone I have dealt with at Precision are all wonderful people to deal with. I would highly recommend this company for garage door installations, repairs, or maintenance.

- Shauna Wright

Excellent and prompt service from truly professional staff and technician.

- PAUL R STEMPEL

Excellent work and service provided by James

- Melina Rzonca

Technician Benjamin came out and serviced my broken garage door this evening and I couldn’t be happier. He arrived in just 90 minutes, even though my request was later in the evening. Other companies couldn’t come out until the next day. The service was professional and he was knowledgeable and kindly explained everything. My garage door works beautifully now and it was handled so quickly! Highly recommended.

- sports clipz

On time and very professional and knowledgeable.

- Rod Johnson

Excellent service! Benjamin clearly explained what needed to be done & once we decided on the specific repairs quickly completed the work. Benjamin was very kind and answered all questions.

- Virginia Lorenz

Jon has a great sense of customer service & obviously knows his stuff! Thank you very much, Alfi Grube

- Alfi Grube

Fantastic same day service. Pedro was excellent; diagnosed the issue quickly and repaired it. Highly recommend.

- Scott Bulcao

Henry, called before he arrived, provided an accurate estimate and completed the service visit with professionalism and great care for my property/garage. He was a true pleasure to work with and provided answers to all my questions during the install. Thank you Henry for a job well done!

- Terry Allen

Had an issue with new install opener. Wasn't working. Henry came out within an hour found the problem and opener is now working fine. Thanks for the excellent customer service.

- Sharon Ritchie

even though precision does not manufacture the type of door i need at my home i want to take a moment to thank Mark Davidson for coming out to my home. he was super helpful and guided me to another company that could help me with this door. mark is an asset to precision, thanks again!!!

- Juan Rocha

Josh was friendly and professional, clearly explained everything he was doing, and fixed the issue quickly. We would definitely call Precision and Josh again if we have any other issues in the future.

- Hons Muecke

The gentleman who made the service call was the BEST you probably have, i.e. courteous, nice and extremely competent!!! H fixed me up real well ......... thanks for the excellent service!! Dick Drake

- RichARD Drake

Awesome tech. Awesome job.🤗👍🏽

- Linda Roberts

Hi We have had your service for many years. I found your service quite expensive for what I wanted to do to replace the seal. To replace the rollers is way out of how much I want to pay. The tech was Pedro. You don’t even apply the service call fee to the work to be done.! Tech as Pedro

- Mimi Campoy

Benjamin was great. Thank you.

- Laurel Wasserman

Excellent work. Very friendly and helpful. Answered all questions. Helped me move a few things so he could have more room to work. He was made sure every detail was addressed.

- John Barnick

Highly recommended! Response to repair request was next day and the customer service was fantastic!

- Angela Watson

Quick to respond and quick to fix. Great customer service!

- Angela