Precision Garage Door Service & Repair
Spring Valley, CA

Great service!

- Michael Dowell

Ben is a wonderful representative for your company. He is pleasant with a great attitude and was a pleasure to have work on the garage door. He quickly diagnosed the multiple problems and present me with my options. He advised me without pressuring me. The perfect touch. Once decided he quickly and efficiently did the job. He also helped me reprogram my remote just to be kind. I hope not to ever need Precision doors services again, but if I do I will ask for Ben to be my technician. Treat him well he does you proud. Carole Veloso

- Carol Veloso

Mark was AWESOME!

- Lisa Williams

Matt Gisbert suggested to replace the springs that was good condition. He reported it was broken. So he replaced the good springs and rollers which cost me $1095.00. Three days later the door operation was still bad. He even suggested to replace the vinyl trim that will cost me more than $200.00. This guy Matt fooled me. He only knows selling his products by telling lies that the door will operate properly. My son called the company and told the problem. They sent Alfredo Castro and did adjustment of the limit switch. My door problem was fixed. I don’t know if the adjustment was enough. I will let you guys know. Thanks.

- Greg Anglo

My technician was Mr. Mario Guzman he was extremely professional and wise. He did a phenomenal job fast and proficient. Thank you for your great service. PS. Matthew Gilbert was not my tech

- Krelia Scaife

The gentleman that came was very nice and professional he walked me through everything that he was doing and showed me how to maintenance my garage myself every six months if I need anything he said just a call back thank you so much for the great and prompt service

- Katharine Figueroa

On August 23, 2022, I called Precision Garage Door to fix my garage door that buckled when I press the on button. The service man name Matt Gisbert came. I let him operate the to see how it buckled. He noticed that the spring looked not straight. He emphasized that the spring will not be broken soon and I wouldn’t be able to open the door because it’s heavy. He told me also that he is going to replace the track rollers and the springs. He told me that the replacements as Thad thh he ey as their special a would fix the problem. He also noticed that the flaps attached to wood slat on the left side was sticky due to the paint. I noticed that it was not painted. He also told me that he is going to charge for service call of $90 plus dollars when I was told by the answering service that they have a special service at no charge as a promotion. He worked on his pad and computed the cost which was $1095. I was convinced that the problem would be fixed. I told him to go ahead and fiix the problem. He replaced the good and not broken springs with the new springs and rollers. After the replacements the door seemed to operate properly. I didn’t run my garage door in three days then I ran it. Initially the buckled again . My garage door didn’t run properly. I called the company and complained about it. They sent Matt again about the problem. That time he told me that the flap stickiness is the problem and he would like to replace the whole door slats that would cost me more than $200. Now I realized that the main purpose of this man is to sell his products. He fooled me that he is going to fix the problem. I was sold by this man Matt. It cost me money and my dilemma still exist. Matt didn’t fixed the door. Matt seem to me a salesman and not a technician. Help!!

- Greg Anglo

Garage door appears operating properly. I hope it stays that way in 7 years or more. I will let you know if the garage door is not functioning properly. Thank you for the service.

- Greg Anglo

We had great service today from James, he took care of everything listened to our concerns and rapidly solved the problem. Very pleased customer

- Scott Ibey

James was awesome thank you,, Courteous, professional knows his job,took care of all my concerns Proficiently, Thanks again Scott

- Scott Ibey

Great service technician, arrived within two hour block, install was quick and professionally done. Thank you

- Adam Sprague

Great 👍🏼

- Shea Brennan

The technician did a great job installing our new garage door. He was friendly and helpful. He showed us the garage features and cleaned up everything very well. Great customer service:-)

- Michael Mckenzie

I’ve had Josh out twice and both times he’s been amazing! He is super knowledgeable and talks so that anyone can understand what’s broken and gives you options on how to fix. The customer service when setting an appt is also top notch, they work with you to make sure it’s on your time and you’re never waiting way past your appt time.

- Amanda McLean

Very prompt response and had our garage door fixed within an hour! Great customer service . Would definitely recommend!!

- John Martin

Maintenance repair man arrived within couple of hours being dispatched by operator & took care of the problem. He was on his way out within half an hour after he performed his duties professionally w/satisfaction & problem solved. Thank you Precision of San Diegoi.

- Tony Kabbane

Greg was very knowledgeable and helpful

- Marina Berkshire

The person who answered the phone at your office was extremely professional and courteous, as was the service technician, Mario Guzman. The tech was able to quickly identify the issue then explain and show it to me. I needed a new belt drive, motor, remotes, keyless entry and more. It's a bonus that the door is Extremely Quiet when opening and closing! All the work was done in One Visit - they arrive in a fully stocked work truck. The technician was quick and efficient, and I felt he knew what he was doing. Thank you for the great service!

- Nancy Roos

Mario did a great job installing the new garage door opener! He was very courteous and provided excellent customer service! A job well done! Thank you!

- Trina Krider

My garage door was replaced on June 16, 2022. The technician, Alex Roach, did an excellent job! In addition, he was courteous and friendly. I would highly recommend your company and Mr. Roach. Thanks for a job well done!! -Lee McClenaghan

- Lee McClenaghan